FAQ shipping

What countries do you ship to?

We ship to 39 countries internationally, including: - Australia- Austria- Belgium- Cambodia- Canada- China- Cyprus- Czechia- Denmark- Finland- France- Germany- Greece- Hong Kong SAR- Hungary- India- Indonesia- Ireland- Italy- Japan-...

Australian Shipping Time Frame?

Current order volumes are causing shipment delays of up to 5 business days.We dispatch all domestic orders with StarTrack Express, once sent please allow 1-2 business days for Australian metropolitan...

I haven't received all items from my order?

Dion Lee operates from multiple dispatch locations. To fulfil all items in your order efficiently, items may be sent directly to your delivery address from different locations depending on available...

When will my order be dispatched?

Whilst we make every effort to ship your order as quickly as outlined above, delays are expected with Online Archive Sale of approximately one week. If you have questions or...

How much does shipping cost?

All Dion Lee Outlet / Online Archive Sale orders are shipped with flat rate shipping. For Australia, a 15 AUD flat rate is charged.  For all international orders, a 40...

From where do you ship online orders?

All online orders are fulfilled and dispatched from locations within Australia.